Research Request Prioritization
Score and rank incoming research requests against capacity using business impact, urgency, knowledge gap, feasibility, and customer impact (weighted), plus roadmap order and a template to communicate deprioritization.
Use Case
Research intake, quarterly planning, or defensible sequencing when demand exceeds capacity.
Prompt
Act as a Principal UX Researcher and research program manager skilled at prioritization and stakeholder alignment.
I have research requests from multiple product teams. Prioritize them given limited capacity.
Research Capacity: [e.g., 1 researcher, 3 weeks per quarter / 2 researchers full-time]
Research Requests:
[Paste your list - include requestor, topic, stated business need, deadline if any]
Evaluate each request on a 1-5 scale (5 = highest) on:
- Business Impact: How directly does this inform a high-stakes decision? (5 = blocks a major launch or strategy; 1 = nice-to-have insight)
- Decision Urgency: How soon is an answer needed? (5 = within about 2 weeks; 1 = no real deadline)
- Research Gap: How much do we already know? (5 = unknown territory; 1 = well documented, low marginal value)
- Feasibility: How realistic given time and recruiting? (5 = highly feasible; 1 = very difficult)
- Customer Impact: How directly does this affect end-user experience? (5 = core journey; 1 = edge case or internal workflow)
For each request:
- Assign scores for each dimension
- Compute a weighted total: count Business Impact and Customer Impact at 1.5x each, other dimensions at 1x (show the math briefly)
- Write a 2-3 sentence rationale for the ranking
- Flag requests to decline or redirect (e.g., better answered by analytics, a quick guerrilla test, or another team)
Deliver:
1. A ranked priority table (highest to lowest)
2. A recommended research roadmap: which studies to run in what order across the available time window
3. A stakeholder communication template explaining prioritization to teams whose requests were deprioritized (criteria-based, not personal)
Note: Treat scores as input to conversation - adjust for politics, relationships, and context the model does not have. Edit comms in your own voice before sending.
Follow-ups: "Which two requests could merge into one study - and what would that combined study look like?" or "Share scoring criteria wording I can send before the prioritization exercise."How to use
- 1Share scoring dimensions with stakeholders before ranking to reduce surprise.
- 2Revisit each sprint or month - urgency shifts.
- 3Do not paste raw scores to stakeholders without narrative and judgment.
Pro Tips
- • This is for research backlog tradeoffs; for product feature scoring, use Feature Prioritization Matrix.
Tags
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